Data Collection: JonAire, Inc. collects data in the form of names, addresses, phone numbers, and website residency.
Usage: We collect data to enhance our services for clients. Personal information is used for light marketing purposes only when approved, and we contact proposed clients upon request. We never sell or share client information without their permission. With client approval, we communicate via mail, phone, email, and SMS for dispatch notifications, service reviews, estimates, project discussions, and reminders.
Security Measures: We encrypt and securely store all client information using enterprise-level software such as QuickBooks, Service Titan, and Microsoft Office. Our software complies with the developer’s standards, and we regularly update both software and hardware to address the evolving cybersecurity landscape.
User Rights: Right to Information: Customers have the right to know what personal data the company collects, how it’s used, and who has access to it. The privacy statement should provide clear details about data processing practices.
Right to Access: Customers can request access to their personal data held by the company. This includes information on what data is collected, how it’s processed, and for what purposes.
Right to Rectification: If a customer’s personal data is inaccurate or incomplete, they can request corrections. The company must promptly update any incorrect information.
Right to Erasure (Right to Be Forgotten): Customers can ask the company to delete their personal data under certain circumstances. For example, if the data is no longer necessary for the original purpose or if the customer withdraws consent.
Right to Restriction of Processing: Customers can limit how their data is processed. This might apply when the accuracy of the data is contested or when processing is unlawful.
Right to Data Portability: Customers can request their data in a structured, commonly used, and machine-readable format. They can then transfer it to another service provider.
Right to Object: Customers can object to specific data processing activities, such as direct marketing. The company must stop processing unless there are compelling legitimate grounds.
Right to Withdraw Consent: If the company relies on customer consent for data processing, customers can withdraw that consent at any time.
Right to Lodge a Complaint: Customers have the right to complain to a data protection authority if they believe their rights have been violated.
Legal Compliance: We diligently ensure compliance with relevant privacy laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and Nevada’s privacy regulations.
